At wso28, your privacy is a core commitment — not an afterthought. This Privacy Policy explains precisely what personal data we collect from Indonesian players, how we use it, how we protect it, and the rights you have over your own information.
wso28 never sells, rents, or trades your personal information to third parties for marketing purposes — period.
All data in transit and at rest is protected with 256-bit SSL/TLS encryption and AES-256 storage standards.
You can request access, correction, or deletion of your personal data at any time by contacting our support team.
We collect only the data strictly necessary to operate your account, process payments, and comply with KYC obligations.
This Privacy Policy governs the collection, processing, storage, and disclosure of personal data by wso28 (referred to herein as "wso28", "we", "us", or "the Company") in connection with the online betting and gaming services offered through the wso28 platform at wso28.cam.
This Policy applies to all individuals who visit, register on, or otherwise interact with the wso28 platform, including prospective players who browse without registering, registered account holders, and former account holders whose data is retained in accordance with applicable legal obligations and the retention schedules described in this document.
wso28 serves players primarily located in Indonesia and is committed to handling personal data with the care, transparency, and security that Indonesian players deserve. Our data practices are designed to align with internationally recognized privacy standards, including principles broadly consistent with the General Data Protection Regulation (GDPR) framework, applied as best-practice guidance for our global player base.
wso28 collects personal data through three primary channels: information you provide directly, data generated automatically through your use of the platform, and data received from third-party service providers. The categories of data we collect are described in the table below.
| Data Category | Specific Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, KTP or passport number | Registration form; KYC submission |
| Contact Data | Email address, mobile phone number, residential address in Indonesia | Registration form; account settings |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga); e-wallet account (OVO, DANA, GoPay, ShopeePay) | Deposit/withdrawal form; KYC |
| Transaction Data | Deposit history, withdrawal history, bet history, game session logs, bonus usage records | Automatically recorded on platform |
| Technical Data | IP address, browser type and version, device type and OS, screen resolution, session timestamps | Automatically collected via server logs and cookies |
| Communication Data | Live chat transcripts, email correspondence, WhatsApp messages sent to support | Customer support interactions |
| Behavioral Data | Pages visited, features used, game preferences, click-path data | Cookies and analytics tools |
wso28 does not intentionally collect sensitive personal data categories such as health information, religious beliefs, or political opinions. To the extent that any document submitted for KYC purposes contains such incidental information (for example, some Indonesian KTP cards display religion), such data is not extracted, recorded, or used for any purpose beyond confirming the authenticity of the document.
wso28 uses your personal data only for clearly defined, legitimate purposes. We do not use your data in ways that are incompatible with the original purpose for which it was collected. The primary purposes for which we process personal data are as follows:
wso28 processes personal data on one or more of the following legal bases, depending on the specific purpose of processing:
wso28 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share personal data only in the specific, limited circumstances described below:
To process your deposits and withdrawals, wso28 shares the minimum necessary financial data with our partnered Indonesian payment service providers, including bank transfer facilitators connected to BCA, BRI, BNI, Mandiri, and CIMB Niaga, and e-wallet platforms including OVO, DANA, GoPay, and ShopeePay. These providers are bound by strict data processing agreements and are permitted to use your data only for the purpose of completing your transaction.
KYC verification may be conducted with the assistance of a third-party identity verification service provider. Such providers process your submitted identity documents solely for the purpose of confirming your identity and age, and are contractually prohibited from using your data for any other purpose.
Live casino and slot game sessions are delivered through third-party studios including Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Pocket Games Soft. These providers receive only the technical session data necessary to deliver the game experience; they do not receive your full identity or financial data.
wso28 may disclose personal data to competent authorities or regulatory bodies where required by applicable law, court order, or lawful government request. We will notify affected players of any such disclosure to the extent permitted by law.
In the event of a merger, acquisition, or sale of all or part of wso28's business assets, personal data held by the Company may be transferred to the acquiring entity as part of that transaction. Affected players will be notified prior to any such transfer, and the acquiring entity will be required to honor this Privacy Policy or provide a materially equivalent level of protection.
wso28 uses cookies and similar tracking technologies to operate the platform efficiently and improve the user experience. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain login session state, prevent CSRF attacks, enable core platform functionality | No — required for platform to function |
| Performance | Anonymized page load analytics, error tracking, performance monitoring | Yes — via browser settings |
| Functional | Remember your language preference, display settings, and last-visited game category | Yes — via browser settings |
| Analytics | Understand aggregate player behavior and navigation patterns to improve platform layout | Yes — via browser settings |
You can manage or disable non-essential cookies through your browser's privacy settings. Please note that disabling certain cookies may affect the functionality of the wso28 platform. wso28 does not use advertising or retargeting cookies to serve you ads on third-party websites.
wso28 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention schedules are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with any individual player.
wso28 employs a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Key security controls include:
While wso28 applies industry-standard security controls, no digital platform can guarantee absolute security against all threats. In the unlikely event of a data breach that poses a risk to your rights, wso28 will notify affected players and relevant authorities in accordance with applicable breach notification requirements.
As a player on the wso28 platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 15 of this Policy.
You may request a copy of all personal data wso28 holds about you at any time. We will respond to verified access requests within 30 days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction. Contact support with the corrected details.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
You may request that we limit how we use your data — for example, while a dispute about its accuracy is being resolved.
Where processing is based on your consent or a contract, you may request your data in a structured, machine-readable format for transfer to another service.
You may object to processing based on legitimate interests — including direct marketing. We will cease that processing unless we can demonstrate compelling grounds to continue.
If wso28 discovers that personal data has been collected from a person under the age of 21, that data will be deleted immediately, the associated account will be closed, and any deposits made will be reviewed in accordance with our Terms & Conditions. If you are a parent or guardian and believe that your child has registered on wso28, please contact our support team immediately so that we can take appropriate action without delay.
wso28's primary server infrastructure is hosted in data centers that maintain high availability and security standards. In the course of delivering our Services, personal data may be processed by service providers located outside of Indonesia — for example, cloud infrastructure providers or game studio platforms.
Where personal data is transferred internationally, wso28 ensures that appropriate safeguards are in place to protect that data to a standard at least equivalent to the protections described in this Policy. Such safeguards include contractual data processing agreements that impose equivalent data protection obligations on the receiving party.
The wso28 platform integrates with third-party services to deliver core functionality, including live casino games from Evolution Gaming, slot titles from Pragmatic Play, Microgaming, NetEnt, Spribe, and Pocket Games Soft, and payment processing via Indonesian banking and e-wallet networks. Each of these providers operates under its own privacy policy and data handling practices.
wso28 is not responsible for the privacy practices of third-party game studios or payment processors beyond the data processing agreements that govern our formal relationships with them. We encourage you to review the privacy policies of any third-party service with which you interact independently of the wso28 platform.
The wso28 platform does not contain advertising links or content from third-party ad networks, and no behavioral advertising cookies are placed on your device by or through wso28.
wso28 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, the "Last Updated" date at the top of this page will be revised, and registered players will be notified via email or an in-platform notification prior to the changes taking effect.
Your continued use of the wso28 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you disagree with any material change to this Policy, you should cease using the platform and contact our support team to initiate account closure and data deletion where applicable.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way wso28 handles your personal data, please contact our Data Protection Officer (DPO) or our general support team through any of the following channels:
We aim to acknowledge all privacy-related requests within 3 business days (WIB, UTC+7) and to provide a substantive response or resolution within 30 calendar days of receipt. Where a request is complex or involves a high volume of data, we may extend this period by an additional 30 days and will notify you accordingly.
Our support team is available 24/7 to address any privacy concerns. You can also explore our full Terms & Conditions or visit our FAQ for quick answers on account and security topics.